Visitor Experience Training: Visitor Services Team
This online course is a part of an overall training program arranged for the volunteers in the visitor services team at the Aga Khan Museum.
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2
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Aga Khan Museum - Mission, Galleries, and Programs
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Mission of the Museum
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Museum Building and its Surroundings
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Public Spaces – What a Visitor Can See and Do at the Museum
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Check Your Learning (Unit 1)
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3
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Volunteer Positions with the Visitor Services Team
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Scanner - Controlling Access to a Gallery
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Scanner - Enforcing Gallery Policies
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Clicker
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Greeter
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Floater
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Coat Check
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Check Your Learning (Unit 2)
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4
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What it Takes to be a Good Volunteer?
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Daily Briefings
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Best Practices and Tips
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Check Your Learning (Units 3)
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5
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Frequently Asked Questions
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6
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Visitor Services Training Video by Jason Voulgaris
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End of Course Test
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Your Input Counts: End of Course Survey