Visitor Experience Training: Visitor Services Team
This online course is a part of an overall training program arranged for the volunteers in the visitor services team at the Aga Khan Museum.
Course Overview
Aga Khan Museum - Mission, Galleries, and Programs
Mission of the Museum
Museum Building and its Surroundings
Public Spaces – What a Visitor Can See and Do at the Museum
Check Your Learning (Unit 1)
Volunteer Positions with the Visitor Services Team
Scanner - Controlling Access to a Gallery
Scanner - Enforcing Gallery Policies
Clicker
Greeter
Floater
Coat Check
Check Your Learning (Unit 2)
What it Takes to be a Good Volunteer?
Daily Briefings
Best Practices and Tips
Check Your Learning (Units 3)
Frequently Asked Questions
Visitor Services Training Video by Jason Voulgaris
End of Course Test
Your Input Counts: End of Course Survey